Supplements & continuity nutra
Free-trial and auto-ship models that acquirers read as fraud.
Nutraceutical merchants live on trial-to-continuity funnels, aggressive upsells, and recurring auto-ship. Every one of those mechanics spikes the exact ratios a generic risk model is tuned to punish — so accounts get frozen for running a completely normal supplement business.
0.9%+
Typical chargeback scrutiny threshold
Auto-ship
Rebill continuity preserved on failover
Multi-MID
Volume spread to stay under limits
Why you get flagged
Normal for the vertical. Anomalous to the model.
These are the patterns generic risk engines punish — even though every one of them is standard operating procedure for nutraceuticals merchants.
Trial-to-continuity conversions
The step-down from a $4.95 trial to a full rebill looks like a bait-and-switch to a model that never sees the funnel — it just sees a refund and dispute cluster.
Auto-ship rebill density
Monthly recurring shipments concentrate declines and chargebacks into predictable windows that trip velocity thresholds.
Upsell / bundle stacking
One-click upsells inflate average order value and cross-sell ratios in ways that read as card testing to a naive score.
How NeverDown helps
Routing built for how nutraceuticals actually operates.
We sit above the processors you already hold and keep you live through the flags, freezes, and terminations this vertical sees more than any other.
Spread rebill volume across accounts
We distribute auto-ship batches across your processor portfolio so no single account crosses a chargeback-ratio threshold on rebill day.
Survive a mid-cycle termination
If a processor drops you between billing cycles, tokenized cards reroute to a healthy account — subscribers keep shipping without re-collecting payment.
Independent dispute record
Chargeback and refund history lives with NeverDown, so representment evidence survives even after an acquirer kills your dashboard.
Stop betting your revenue on one processor.
Bring the accounts you already hold. We'll route across them, keep an independent record, and keep you processing through the next termination event.
V1 onboarding · Stripe, Authorize.net, NMI, Maverick Bancard